Refund and cancellation
You may cancel a booking while it is still pending or confirmed, subject to any visit charge already earned if a professional has already been dispatched. Later cancellations are reviewed by support.
If a payment was captured and the booking is cancelled before work starts, a refund is initiated to the original method or wallet after operations approval. Gateway timelines are outside HomeTech’s control.
Parts already purchased with your approval are generally not refundable once fitted or unsealed. Disputes can be opened from the booking page or a support ticket.